At Just For Hair Salon, every appointment is a dedication of time, creativity, and expertise. When you book a color, cut, or treatment, your stylist reserves that chair and that block of time specifically for you.
Because we are a local, family-owned business at 11790 W 135th St, Overland Park, KS 66221, our schedule is our livelihood. When a client cancels without enough notice or doesn’t show up at all (a “No-Show”), it means we lose the opportunity to fill that valuable slot—and another client on our waitlist loses the chance to receive a service.
Our policy isn’t a penalty; it’s a standard professional practice designed to respect the time of our dedicated stylists and allow us to continue providing the high-quality, customized service you expect.
Our 24-Hour Notice Policy: The Golden Rule
We kindly request that all clients provide at least 24 hours’ notice if they need to cancel or reschedule an appointment.
| Action | Why We Need Notice |
| Canceling / Rescheduling | Giving us 24 hours allows us the necessary time to contact clients on our waiting list and fill that appointment time. This ensures our team remains consistently scheduled. |
| No-Showing (Missing Appointment) | When an appointment is missed without any notice, that time is lost completely. This is the most significant impact on our small business. |
| Late Arrivals | We understand life happens! However, arriving more than 15 minutes late may require us to modify or reschedule your service. We reserve the right to charge a portion of the service fee, as we may not have enough time to complete your full service without delaying the next client. |
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🛠️ What Happens When an Appointment is Missed?
To protect the time of our team, we enforce a clear policy, which is agreed upon at the time of booking:
- Late Cancellation (Less than 24 hours): You may be charged a fee equal to 50% of the scheduled service cost.
- No-Show (Missed Appointment with no notice): You may be charged a fee equal to 100% of the scheduled service cost.
This fee helps us cover the direct loss of revenue for your stylist and the salon.
How We Help You Keep Your Commitment
We know it’s easy to forget an appointment booked weeks in advance. That’s why we utilize technology to ensure you have every opportunity to manage your booking:
- Automated Reminders: We send reminders via email and/or text message 48–24 hours before your scheduled appointment.
- Easy Online Access: Our website allows for convenient online booking, rescheduling, and cancellation options 24/7.
Our relationship with you is a partnership. By honoring your commitment, you show respect for your stylist’s expertise and allow us to continue dedicating our full attention and skill to every client who sits in our chair.
If you have any questions about our policy or need to adjust your schedule, please call us directly as soon as possible.
Visit us at 11790 W 135th St, Overland Park, KS 66221, or manage your bookings online:
💻 Visit ophairsalon.com to book and view our full policy details!
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